Support
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Recent activity by Support-
Where can I find a service center to repair my tools?
Looking for a service center to repair your tools? Please find the nearest authorized service center or factory-owned service center with the following LINK. Just enter the requested information a...
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Where can my product be repaired under warranty?
Visit the DEWALT Service Center nearest you. A Service Technician will evaluate the product for any defects due to faulty materials or workmanship for the warranty that applies to your tool. Proof...
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I need to fix my battery
Lithium items, especially batteries, are classified as hazardous materials, and special shipment procedures are required for those. Please avoid sending batteries that have: Physical Damaged, such ...
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What are the hours of the BLACK+DECKER, PORTER CABLE, BOSTITCH, PROTO and DEWALT factory service centers?
See attached document for specific hours on BLACK+DECKER, PORTER CABLE, BOSTITCH, PROTO and DEWALT Factory Service Centers. The hours are generally M-F 8 AM-5 PM local time but varies by location. ...
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Retailer's Protection Plan / Extended Warranty
If there is an issue that is not covered by the manufacturer's warranty, and you obtained aRetailer's Protection Plan or an extended warranty plan, you would need to contact theplace of purchase to...
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Where can I start an online warranty repair claim?
DEWALT allows you to begin the repair claim process online through our dedicated website toolservicenet.com This service is only for warranty and charged repairs of certain tools that have a guar...